New York University Crisis Communication Discussion and Responses
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after reflecting on the previous units and using one or more of the crisis communication cases covered in this unit (e.g. United, Flint, Sully-US Air 1549) as a reference point for what we have covered in the course, what do the terms public information and crisis communication mean to you now? How has your perception of what constitutes effective crisis management changed (if at all) since the beginning of the term? and how/why?
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