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  • branding issues
  • accounting
  • health care
  • energy issues
  • animal rights
  • transportation
  • environment
  • Send a follow-up letter to the recipient of your choice. 300 to 500 words, please. Chose one:
  • a customer who informs you that she will no longer do business with your company because your prices are too high
  • a family of four that stayed at your hotel last summer

a wedding party or professional organization that used your catering services last month

a customer who returned a coat for the purchase price

  • a customer who purchased a used car from your company and has not been happy with your service
  • alerting a customer or company about a recall on a piece of equipment purchased from your company earlier this year  

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