BA 374 Upper Iowa University Business Apology Discussion

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How do you view giving apologies in a business setting? What are the benefits of doing so and the cons of not giving an apology? Is there a right or wrong response? Research companies on how they would handle a situation where they might have to give an apology and how would you react to that issue. 200 words APA


Guffey, M. E.,
& Loewy, D. (2018). Business Communication: Process & product.
9th Ed. Boston: Cengage Learning.

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