Georgia Tech University Communications Memorandum

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additional instructions

G

Email to, from, subject, date (almost all composed by email
software), body (short, ss, left aligned), salutation, valediction,
Memo Ss, left aligned, full paragraphs/sentences, TO FROM
DATE SUBJECT designed so that it is offset from main content,
SM platform specific, captions/images if appropriate,
interactive, internet never dies,
A
Email Employees: 16-50+, working class, m/f split;
Management (socioeconomic status, education, gender)
Memo See above
SM 40+, $$, free time, educated beyond HS, white collar,
retired,
P
Email Introduce the memo, how to read/what to do about it,
followup
Memo State the policy, address concerns, followup
SM Inform to club members who follow the sm page that
amenities are being expanded/reopened, new policy, address
concerns
C
Email COVID, city/state compliance, CDC, job, safety,
variants,
Memo See above

SM COVID, members paying dues, Karens
T
Email Less formal, familiarity,
Memo Formal, direct, humanity
SM appropriate for platform, welcoming, excited,
What must you address for your audience in the email? In the
memo? In the social media announcement?
What concerns will your audience(s) have upon getting this
news? Let’s brainstorm a list.
Workers Vaccination status, which masks, provided, if not
provided what are the standards, what to do with customer
concerns (do they have to wear them?), mandates, times/days
open, breaks, course, consequences for not complying, specific
issues/questions (medical condition)
What to do if employee feels unwell, testing requirements,

Members Price, mask requirements, days/times, limited
capacity, reservations required, other safety measures, pick-up
options for restaurant/merch, refunds, fees

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