In Module/Week 2, you learned about the differences between new and established patient designations. You also learned about the information needed to prepare for a patient visit/service and how to determine if a patient’s insurance is primary, secondary, tertiary, or otherwise. What aspects of what you learned did you not know or understand prior to this module/week’s learning activities (including the assigned reading)? Why is it important to determine if a patient is new or established? If you do not receive all the necessary information based upon patient designation (new or established), what could happen?
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