Communications 3 , writing homework help

Carefully read the interaction found here in the attached case study document, and then complete the following steps:
Explain (from , Lesson 1) which specific communication principles you see at work during the events described.
After analyzing the active and visible communication principles, write a brief recommendation for each of the
communication principles you have identified as being present in the interaction.
Point out their missed opportunities or failures of communication.
Your analysis of this conversation should be at least one page and written in APA format. Cite any information you
paraphrase from the lesson. Please do not quote any material. Show that you understand the material by putting it in your
own words and then citing the source of the ideas.